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Elevate Auto Sales Inc

Terms & Conditions

Websites: ElevateAutoConcierge.com  ·  ElevateMotor.com  ·  Last Updated: 08/27/2026

Welcome to ElevateAutoConcierge.com and ElevateMotor.com (together, the “Site”), operated by Elevate Auto Sales Inc (“Elevate Auto Sales Inc.,” “we,” “us,” or “our”).

By accessing or using the Site, submitting an inquiry, or providing information through any of our forms, you (“you” or “User”) agree to be bound by these Terms & Conditions (“Terms”). If you do not agree, do not use the Site.

1. Nature of Our Services

1.1 Auto-Broker / Dealership Services.

Elevate Auto Sales Inc. provides auto-broker and/or vehicle sales and leasing services. We assist in locating vehicles, negotiating terms, and facilitating financing or leasing through third-party lenders and dealerships. We are not a bank, credit union, or direct lender, and we do not make credit decisions.

1.2 Independent Business; No Referral Company.

The Site may list or suggest certain third parties (for example, tint shops, auto body repair shops, detailers, insurance agents, and other automotive-related service providers). Elevate Auto Sales Inc. is an independent auto-broker/dealership business and does not operate as a referral company, contractor management company, or joint venture with those businesses.

1.3 No Guarantee of Approval or Specific Terms.

We do not guarantee that:

any particular price, rate, payment, or term will be available.

All credit, financing, and service decisions are made solely by the applicable third party, in its own discretion and in accordance with applicable law.

1.4 No Legal, Tax, or Financial Advice.

Content on the Site is for general informational purposes only and is not legal, tax, or financial advice. You should consult your own professional advisors.

2. Eligibility and Information You Provide

2.1 Eligibility.

By using the Site, you represent and warrant that:

you have the capacity and authority to enter into these Terms.

2.2 Accuracy of Information.

You agree that all information you provide to us (including credit application information) is true, accurate, current, and complete, and that you will promptly update it if it changes.

2.3 Co-Applicants and Third Parties.

If you submit information about a co-applicant or any other person, you represent that you have their lawful authorization to provide that information and to grant the consents described in these Terms and in our Privacy Policy.

3. Credit Application; Authorization and Disclosures

3.1 Credit Application Acknowledgment.

By submitting any credit application form on the Site or otherwise providing application information to us (online, by phone, text, email, or in person), you acknowledge that you are applying for credit in connection with a vehicle purchase or lease and that we will use the information you provide to help locate financing or leasing options through third-party lenders and dealers.

3.2 Certification of Information.

You certify that all information provided in your application (including information about any co-applicant) is true, accurate, and complete to the best of your knowledge. You understand that intentionally providing false, misleading, or incomplete information may result in denial of credit and may subject you to civil and/or criminal liability under applicable law.

3.3 Authorization to Share With Lenders and Dealers.

You authorize Elevate Auto Sales Inc. to:

transmit and submit your credit application and related information to one or more Lenders and Dealers as we deem appropriate to seek approval and terms on your behalf.

You understand that your application may be reviewed by multiple Lenders and Dealers and that they may share your application information among themselves as reasonably necessary to process your credit request.

3.4 Consumer Reports; Multiple Inquiries.

You understand and agree that Lenders and Dealers (and any servicers or assignees of your account) may obtain your consumer report(s) (credit report(s)) from one or more consumer reporting agencies (e.g., Equifax, Experian, TransUnion) at the time of application and on an ongoing basis, as permitted by the Fair Credit Reporting Act (“FCRA”) and other applicable law. This may result in multiple “hard” inquiries, which can affect your credit score.

Upon your request, we will inform you whether a consumer report was obtained in connection with your application and, if known to us, the name and address of any consumer reporting agency that furnished it.

3.5 Verification of Information.

You authorize Elevate Auto Sales Inc., Lenders and Dealers, and their respective service providers to:

obtain additional consumer reports or other information as reasonably needed in connection with your application or any resulting transaction, as permitted by law.

Any person receiving a copy of this authorization may provide relevant information to us, Lenders and Dealers, and their service providers for these purposes.

3.6 Recordkeeping.

You acknowledge that, whether your application is approved or denied, your application and related information may be retained for recordkeeping, regulatory compliance, internal analytics, and future reference, in accordance with our Privacy Policy and applicable law.

3.7 Identification and Federal Requirements.

You understand that certain financial institutions are required by federal law to obtain, verify, and record information that identifies each person who applies for credit. As part of this process, you may be asked to provide identifying documents (for example, a driver’s license or other government-issued identification). We may assist Lenders and Dealers by collecting and transmitting such information.

3.8 California Residents – Married Applicants.

If you are a California resident and married, you may apply for credit in your own name and do not need to apply jointly with your spouse.

3.9 Authorization to Release Transaction Documents to Elevate.

You authorize and direct any dealership, lender, finance company, or leasing company involved in a vehicle transaction that Elevate Auto Sales Inc arranged, brokered, or assisted with (a "Selling Dealer") to provide Elevate Auto Sales Inc, upon its request, with copies of the executed purchase, lease, or finance documents and related records for your transaction, including any conditional sale contract or lease agreement, broker fee disclosures, and delivery documents. You give this authorization so that Elevate Auto Sales Inc can maintain complete transaction records as required of licensed California autobrokers (Cal. Veh. Code §§ 11735, 11736(h); 13 Cal. Code Regs. § 272.00), and it constitutes your consent and direction to the Selling Dealer for purposes of the federal Gramm-Leach-Bliley Act and its Privacy Rule (16 C.F.R. §§ 313.14–313.15) and the California Financial Information Privacy Act (Cal. Fin. Code § 4056(b)). Documents received under this authorization are retained securely, used only for recordkeeping and legal compliance, and are never sold or used for third-party marketing. You may revoke this authorization as to future requests by written notice to Elevate Auto Sales Inc, except where receipt or retention of records is required by law. A copy or electronic version of this authorization is as valid as the original.

4. Consent to Communications

By providing your telephone number(s), email address, or other contact information to Elevate Auto Sales Inc., you consent to receive communications from us and, where applicable, from Lenders and Dealers, as permitted by law.

4.1 Calls, Text Messages, Emails, and Voicemail.

You expressly consent to being contacted at the number(s) and email address(es) you provide, including by:

voicemail, including automated or prerecorded messages,

for purposes related to your inquiries, applications, vehicles, financing, leasing, insurance, and related products and services.

These communications may be made using an automatic telephone dialing system, artificial or prerecorded voice, and automated email/SMS systems, where permitted by law.

Marketing text messages are separate. Promotional or marketing text messages — such as offers, specials, and reminders — are sent only to people who have separately opted in to receive them. You may opt in only in writing, by ticking the optional marketing box on one of our website forms. That tick, and the wording shown beside it, is the consent record we keep. Telling an Elevate Auto Sales representative that you would like offers is not enough on its own, and we will not text you to ask whether you want them. Marketing consent is always optional, is never required to submit a form, apply, or obtain any service from us, and may be withdrawn at any time by replying “STOP.” Contacting you about your own inquiry, application, or transaction is not a marketing message and does not depend on this opt-in.

4.2 Consent Not Required for Purchase.

Consent to automated or marketing communications is not a condition of any purchase or of obtaining broker services or credit.

4.3 Opt-Out.

You may opt out as follows:

Calls or voicemail: contact us at (818) 797-9795 or Sales@ElevateMotor.com to be placed on our internal do-not-call list.

Even after opting out of marketing communications, we may still send non-marketing messages related to ongoing applications, transactions, or legal notices as permitted by law.

4.4 Message and Data Rates.

Standard message and data rates may apply. You are responsible for any such charges imposed by your carrier.

5. Vendor Suggestions and “Trusted Vendors”

5.1 Informational Only; Branding Term.

The Site may list or suggest third-party businesses such as window-tint providers, auto body repair facilities, detailers, insurance agents, or other automotive-related service providers (collectively, “Vendors”). Any such listing, mention, or link is provided for your convenience only and reflects our general experience or opinion at the time.

On the Site, we may refer to these Vendors collectively as “Trusted Vendors” or a similar term. This is a branding and marketing label only and does not mean, and should not be understood to mean, that:

you should rely on our use of “Trusted” in deciding whether to hire or engage any Vendor.

You must exercise your own independent judgment and due diligence in deciding whether to engage any Vendor.

5.2 No Endorsement or Warranty.

Elevate Auto Sales Inc. does not:

warrant that any Vendor will meet your expectations or achieve any particular result.

Any reference to a Vendor (including “trusted,” “preferred,” or similar language) is not a recommendation, endorsement, or warranty of that Vendor’s services or workmanship.

5.3 No Agency Relationship.

Vendors are independent businesses. They are not employees, agents, partners, or subcontractors of Elevate Auto Sales Inc. We do not supervise or control their work, and no agency, partnership, joint venture, or employment relationship is created by listing them on the Site.

5.4 Your Agreements With Vendors.

You are solely responsible for:

reviewing and agreeing to the Vendor’s own contracts, estimates, invoices, and warranties.

Any agreement or dispute is between you and the Vendor alone.

5.5 No Liability for Vendor Conduct.

To the fullest extent permitted by law, Elevate Auto Sales Inc. will not be liable for any acts, omissions, negligence, misconduct, or wrongdoing of any Vendor, including any:

billing, insurance, coverage, warranty, or service disputes.

By choosing to work with any Vendor listed or mentioned by us or on the Site, you agree that your relationship is solely with that Vendor and you expressly release Elevate Auto Sales Inc from any claims arising out of or related to the Vendor’s products, services, or conduct.

6. Specials, Offers, and Pricing

6.1 Informational Only.

The “Specials” page and any other advertised specials on the Site (collectively, “Specials”) are provided for informational and advertising purposes only. Specials are not a firm or binding offer to sell or lease any particular vehicle at a particular price and are always subject to availability, eligibility, and final approval.

6.2 Availability; Subject to Prior Sale.

Specials are based on vehicles, programs, and pricing available when posted. Vehicle availability is limited and at all times “subject to prior sale.” This means a vehicle shown in a Special may no longer be available when you contact us because it has already been sold, traded, ordered, reserved by another customer, or otherwise removed from dealer inventory, even if it still appears on the Site or in advertising.

We do not guarantee the availability of any particular vehicle, VIN, trim, color, equipment, or combination of options, and all availability is controlled by the supplying dealer’s live inventory and programs in effect at the time of your transaction.

6.3 Prices Subject to Change.

All Specials, including advertised prices, payments, rates, and terms, may change at any time without notice. Manufacturers, lenders, banks, and dealers may change incentives, programs, or pricing without advance notice. We reserve the right to correct errors and to modify or withdraw any Special at any time.

6.4 On Approved Credit (OAC); Not All Will Qualify.

Unless expressly stated otherwise, all Specials are available only on approved credit (“OAC”). Not all customers will qualify for advertised terms. Eligibility for Specials may depend on, without limitation:

other criteria determined by lenders, lessors, or dealers.

6.5 Taxes, Fees, and Other Charges.

Unless specifically stated, advertised Specials exclude sales tax, license and registration fees, documentation fees, emission/inspection fees, optional products (such as warranties or protections), and any other government or dealer-imposed fees and charges. Actual drive-off amounts, monthly payments, and total costs may be higher once all taxes, fees, and options are included.

6.6 Estimates and Examples Only.

Any payment or lease examples, “as low as” amounts, or savings figures associated with a Special are estimates only based on assumed terms (such as mileage, down payment, credit tier, and program eligibility). Your actual terms may differ based on your approved credit, program rules, vehicle selected, mileage, fees, and other factors.

6.7 Brand-, Program-, and Region-Specific Conditions.

Certain Specials may be limited to specific brands, models, trims, or programs, or may be available only through particular captive finance companies, banks, or credit unions. Offers may vary by region or ZIP code. A Special advertised on the Site may not be available at all dealers or in all areas.

6.8 Rebates, Incentives, and Membership Programs.

Specials may reflect some or all available manufacturer, dealer, or lender rebates and incentives, which can include, for example: loyalty rebates, conquest rebates, college grad or military programs, private offers, coupons, Costco membership programs, AAA or Sam’s Club membership programs, credit union or employer programs, and any new or future incentives the manufacturer, dealer, or lender may introduce.

Any inclusion of rebates or incentives in advertised pricing is for illustrative purposes only and does not mean that:

all such incentives are “stackable” or combinable on a single transaction.

Eligibility and stackability are determined solely by the manufacturer, dealer, and/or lender. We do not guarantee that any particular rebate, incentive, or membership program will apply to you.

6.9 Errors and Omissions.

We make reasonable efforts to ensure that Specials and pricing information on the Site are accurate, but typographical, technical, and other errors may occur. If a Special or price is incorrect due to an error, we reserve the right to refuse or cancel any transaction arising from that error and to correct the information without prior notice.

7. Third-Party Sites and Services

The Site may contain links to third-party websites or services. Your dealings with any third-party website, service, Lender, Dealer, or Vendor are solely between you and that third party. Elevate Auto Sales Inc. is not a party to, and is not responsible for, any third-party products, services, content, terms, privacy policies, or practices.

8. Intellectual Property

All content on the Site, including text, images, graphics, logos, and software, is owned or licensed by Elevate Auto Sales Inc. and is protected by U.S. and international intellectual property laws. You may not reproduce, distribute, modify, or create derivative works based on any content without our prior written consent.

9. Prohibited Uses

You agree not to:

attempt to gain unauthorized access to our systems or the data of others.

We may suspend or terminate your access to the Site for any violation of these Terms or misuse of the Site.

10. Disclaimers

YOUR USE OF THE SITE AND OUR SERVICES IS AT YOUR OWN RISK. TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL INFORMATION, CONTENT, AND SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT ANY WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Site will be uninterrupted, error-free, or secure, or that any particular vehicle, Vendor, Special, or financing offer will be available.

11. Limitation of Liability

To the fullest extent permitted by law, Elevate Auto Sales Inc. and its owners, officers, employees, and agents will not be liable for:

any loss of profits or revenue,

arising out of or related to your use of the Site, our services, Specials, or any third-party products or services, even if we have been advised of the possibility of such damages.

To the extent permitted by law, our total aggregate liability to you for any claim arising out of or relating to these Terms or the Site will not exceed the amount, if any, you paid directly to us for the specific broker service related to that claim.

Some jurisdictions do not allow certain limitations of liability; in those jurisdictions, our liability will be limited to the maximum extent permitted by law.

12. Indemnification

You agree to indemnify, defend, and hold harmless Elevate Auto Sales Inc and its owners, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees) arising out of or related to:

your violation of any applicable law or the rights of any third party.

13. Governing Law and Venue

These Terms are governed by the laws of the State of California and applicable U.S. federal law, without regard to conflicts-of-law principles.

Subject to Section 16 (Arbitration), any claim that is not required to be arbitrated will be brought exclusively in the state or federal courts located in Los Angeles County, California, and you consent to that jurisdiction and venue.

14. California Consumer Notice

If you are a California resident and have a complaint that you feel is not resolved by us, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs at:

Complaint Assistance Unit, Division of Consumer Services, California Department of Consumer Affairs — 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834 · Telephone: (800) 952-5210.

15. Changes to These Terms

We may update these Terms from time to time. When we do, we will update the “Last Updated” date above. Your continued use of the Site after changes are posted constitutes your acceptance of the revised Terms.

16. Dispute Resolution; Arbitration and Class Action Waiver

IMPORTANT: THIS SECTION AFFECTS YOUR LEGAL RIGHTS. PLEASE READ CAREFULLY.

16.1 Informal Resolution and Notice of Dispute.

Before starting arbitration or court proceedings, the parties will attempt to resolve any dispute, claim, or controversy arising out of or relating to these Terms, the Site, Specials, or our services (each, a “Claim”) through good-faith informal discussions.

A party asserting a Claim must first send the other party a written Notice of Dispute that includes: (a) the claimant’s name, address, and contact information; (b) a description of the Claim; and (c) the specific relief sought. Notices to Elevate Auto Sales Inc must be sent to:

Elevate Auto Sales Inc.

3971 Pennsylvania Ave.

Glendale, CA 91214

Email: Sales@ElevateMotor.com

The parties will attempt in good faith to resolve the Claim within 60 days after the Notice is received.

16.2 Mediation.

If a Claim is not resolved through informal discussions, the parties may, by mutual agreement, attempt to resolve the Claim through mediation with a mutually agreed mediator in Los Angeles County, California. Mediation is optional but encouraged.

16.3 Agreement to Binding Arbitration.

Except for Claims that may be brought in small-claims court or as otherwise provided by law, any Claim between you and Elevate Auto Sales Inc will be resolved exclusively by final and binding arbitration, not in court.

Arbitration will be administered by JAMS or the American Arbitration Association (AAA) (at our mutual election) under its applicable consumer/commercial rules, except where those rules conflict with this Section. The arbitration will be conducted by a single, neutral arbitrator in Los Angeles County, California, unless the parties agree to a different location or a remote/documents-only procedure. The Federal Arbitration Act (“FAA”) governs the interpretation and enforcement of this arbitration agreement.

16.4 Class and Representative Action Waiver.

You and Elevate Auto Sales Inc agree that each may bring Claims against the other only in your or its individual capacity, and not as a plaintiff or class member in any purported class, collective, consolidated, private attorney general, or representative proceeding. The arbitrator may not consolidate Claims of more than one person, nor preside over any form of class, collective, or representative proceeding.

If this class/representative action waiver is found unenforceable as to a particular Claim, then that Claim (and only that Claim) must be brought in court, not arbitration.

16.5 Arbitration Procedures; Fees; Remedies.

The arbitrator will apply California substantive law and applicable federal law, consistent with the FAA.

Each party will bear its own attorneys’ fees and costs, except as otherwise provided by applicable law.

To the extent required by the applicable arbitration rules or law, Elevate Auto Sales Inc will pay arbitration filing, administration, and arbitrator fees that exceed the amount you would have paid to file in a court of competent jurisdiction.

The arbitrator may award any relief or remedies that would be available in court (consistent with these Terms), and any award will be final and binding. Judgment on the award may be entered in any court having jurisdiction.

16.6 Small-Claims Court.

This Section does not prevent either party from bringing an individual Claim in a small-claims court of competent jurisdiction, so long as the Claim is within that court’s jurisdiction and is brought on an individual basis.

16.7 Severability.

If any part of this Section 16 (other than the class/representative action waiver) is found invalid or unenforceable, that portion will be severed and the remainder enforced. If the class/representative action waiver is found invalid as to a particular Claim, this entire arbitration agreement will be unenforceable as to that Claim.

17. Contact Us

If you have questions about these Terms, contact:

Elevate Auto Sales Inc.

Email: Sales@ElevateMotor.com

Phone: (818) 797-9795

Address: 3971 Pennsylvania Ave., Glendale, CA 91214.